{"id":28522,"date":"2026-06-12T17:23:14","date_gmt":"2026-06-12T15:23:14","guid":{"rendered":"https:\/\/nui-vital.ch\/?page_id=28522"},"modified":"2026-07-09T17:08:26","modified_gmt":"2026-07-09T15:08:26","slug":"frequently-asked-questions-faq","status":"publish","type":"page","link":"https:\/\/nui-vital.ch\/en\/frequently-asked-questions-faq\/","title":{"rendered":"Frequently Asked Questions (FAQ)"},"content":{"rendered":"\n
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Frequently asked questions<\/span>

Honest answers. No promises.<\/b><\/h1>

Everything about the product, use, origin and shipping \u2014 and when it comes to ingredients: on the product pages you’ll find only approved EU statements.<\/p><\/div>

Product & ingredients<\/h2>
Where do the noni fruits come from?<\/summary>

The noni fruits grow in French Polynesia \u2014 on Tahiti and the surrounding islands. They come from wild growth and are harvested by hand.<\/p><\/details>

What’s in NUI NONI Original?<\/summary>

41% pure organic noni pur\u00e9e, 29% organic red grape juice, 20% organic pomegranate juice and 10% organic blueberry juice \u2014 all direct juices (NFC), gently pasteurised. Without added water, without fruit concentrate, without preservatives.<\/p><\/details>

Why direct juices instead of concentrate?<\/summary>

Concentrates are exposed to great heat during production. We use only direct juices, which are processed more gently \u2014 you can taste the difference.<\/p><\/details>

Is NUI NONI vegan, gluten-free and lactose-free?<\/summary>

Yes \u2014 NUI NONI Original is purely plant-based, free from gluten, lactose and artificial additives. The V-Label confirms the vegan quality.<\/p><\/details>

Why the dark glass bottle?<\/summary>

Black glass optimally protects the contents from UV radiation and external influences \u2014 and is fully recyclable.<\/p><\/details>

Is the product tested for contaminants?<\/summary>

Yes. Every batch is tested in independent laboratories \u2014 for pesticides, heavy metals and other residues.<\/p><\/details><\/div>

Use & storage<\/h2>
How do I take NUI NONI Original?<\/summary>

The recommended amount is 2 \u00d7 60 ml daily \u2014 neat, chilled, ideally in the morning and evening. At least 3 hours between portions, at least 15 minutes from coffee.<\/p><\/details>

Is NUI NONI Original also suitable for children?<\/summary>

For children, a reduced recommendation applies: from age 3, 1 teaspoon (approx. 5 ml) daily; from age 6, 1 tablespoon (approx. 10 ml); from age 12, up to 2 \u00d7 30 ml \u2014 each stirred into a glass of water or juice. If in doubt or with pre-existing conditions, please speak to the paediatrician beforehand.<\/p><\/details>

How long does a bottle last?<\/summary>

A 750 ml bottle lasts a good 6 days at the full recommendation (2 \u00d7 60 ml), and almost two weeks at 60 ml daily.<\/p><\/details>

Does the juice need to be refrigerated?<\/summary>

Unopened, dry and dark storage is sufficient \u2014 chilled shipping is not necessary. After opening, the bottle belongs in the fridge; chilled, the juice also tastes rounder.<\/p><\/details>

Can I combine NUI NONI with other products?<\/summary>

The products of a NUI routine are coordinated with one another. Stick to the respective consumption recommendations \u2014 and if you take medication, are pregnant or have pre-existing conditions, speak to a doctor beforehand.<\/p><\/details><\/div>

Quality & origin<\/h2>
Is harvesting from wild growth sustainable?<\/summary>

The noni fruits grow wild in untouched nature. They are harvested gently by hand \u2014 with respect for the natural cycle.<\/p><\/details>

How does NUI work together with the local people?<\/summary>

We work fairly and over the long term with local family businesses in Polynesia to create prospects on site.<\/p><\/details>

Where is it produced?<\/summary>

Testing, bottling and shipping take place in Vorarlberg, Austria \u2014 in regional operations with high quality standards. Made in Austria.<\/p><\/details>

What does the K\u00f6lner Liste\u00ae mean?<\/summary>

Selected NUI products are listed on the K\u00f6lner Liste\u00ae \u2014 they have been tested for doping-relevant substances. This makes them suitable for competitive athletes too.<\/p><\/details><\/div>

Order & shipping<\/h2>
How long does shipping take?<\/summary>

Within Austria and Germany usually 1\u20133 working days, to Switzerland 1\u20133 and to Italy 2\u20134 working days. Shipping is from Austria.<\/p><\/details>

From what amount is shipping free?<\/summary>

From an order value of 60 CHF we deliver free of shipping charges within Switzerland.<\/p><\/details>

Which payment methods are available?<\/summary>

You’ll find all current payment methods clearly listed on our Payment methods<\/a> page.<\/p><\/details>

Are the reviews in the shop genuine?<\/summary>

Yes \u2014 how we collect and check reviews we explain transparently under Authenticity of reviews<\/a>.<\/p><\/details><\/div>

Nothing here for you?<\/span>

Ask us directly.<\/b><\/h2>

We reply personally \u2014 by email or phone.<\/p>Contact us<\/a><\/div><\/div>\n\n\n